With experience of working with a range of clients internationally, Fiona adopts a tailored approach, taking the time to fully understand each client’s individual needs and goals to be able to deliver focused and commercial solutions.
Fiona believes it is good to talk, and that regular communication with clients is essential to providing the best service.
Fiona also believes in providing creative solutions to commercial problems, and that being flexible and willing to innovate is key to achieving client success.
With 20 years of experience in client relationship management, Fiona is an expert in working closely with clients to understand their needs and business aims and providing solutions that are individual and innovative. Fiona’s clients comment on her ability to quickly understand a problem and find that her personable manner makes her easy to work with.
Fiona is an expert in all aspects of communications. She is skilled in using the correct means, style and tone to get the right message across, and advises on all branding, external and internal communications matters. Our clients hear regularly from Fiona across our channels, including email, social media and our YouTube channel.
Fiona enjoys the challenge of working with a dynamic and growing business to develop it holistically, in terms of infrastructure, client service offering and client base, and uses her experience gained in a number of senior roles to help guide the business, with a focus on developing excellence across all business areas.
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